Our Policies
Last updated: 21st March 2025
Welcome to the policies section of the FlightDeck EFB website. Below you will find an easy to read but accurate explanation of the data we collect, what we do with it and a number of promises to you as users, supporters and customers.
Privacy Policy
GNK Softworks Ltd ('we', 'us', or 'our') is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect information collected through our website and services. By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.
Information We Collect:
When you use our the FlightDeck EFB App or Website we may collect information from you required to provide a service. We commit to not using any personal data for the purpose of revenue generation by selling that data. The data we may collect includes:
Feature Data:
Feature data provided by the user in the form of checklists, notes, flight logs or settings are stored on device. This Feature Data will only be shared or uploaded to our servers if requested by the user through our export, sharing or cloud handoff functionality.
Personal Data:
Some future functionality may require the user to register for a "FlightDeck Account". Whilst this is not currently required for any functionality we wish to layout our plans for personal user data collected when creating an account. We will only ever request information from the user that is required in order for us to provide a service and where possible we wont collect any personal data at all. At any point you may request that we delete any data we hold on you via the email on the contact page.
Other Data:
We reserve the right to collect completely anonymous usage data from our apps and website. This is for analytics purposes and to allow us to see which features are or aren't being used. The data holds no link to your user profile or any personal data we may hold.
How We Use Data:
The information collected when you use our website or products will be used for the following purposes:
- To Provide and Improve Our Services - We use the information collected to provide and personalize our services, analyze usage trends, and improve the quality and functionality of our app, website and tools.
- To Communicate with You - We may use your contact information to send you important updates, notifications about your account, and respond to your inquiries.
- To Process Payments and fulfill orders - We use payment information to process transactions and manage billing for subscription plans and other paid services.
- To provide customer support and respond to inquiries - We use the information collected to respond to your inquiries and provide customer support.
- To comply with legal obligations - We may use your information to comply with legal obligations, such as responding to legal process or requests from government authorities. We may also use your information to enforce our terms of service and protect our rights.
Information Sharing and Disclosure:
We do not sell or rent your personal information to third parties for marketing purposes. We may share your information with third parties only in the following circumstances:
- Service Providers - We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers are required to keep your information confidential and are not permitted to use it for any other purpose.
- Legal Compliance - We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
- Protection of Rights - We may disclose your personal information to protect the rights, property, or safety of FlightDeck EFB, GNK Softworks Ltd, our users, or the public.
Data Security:
We take reasonable measures to protect the information collected through our website and services against unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Your Rights:
If you are a resident of certain countries, including those in the EEA (European Economic Area), you have certain rights in relation to your personal information, including the right to request access to, correct, update, or delete your personal information. If you would like to exercise any of these rights, please contact us at info@gnksoftworks.com
Terms of Service
Welcome to FlightDeck EFB by GNK Softworks Ltd ('we', 'us', or 'our') (Company Number 15699902). The following document sets out the terms and conditions (the 'Terms of Use') which you (the 'user') agree to be bound by when using the FlightDeck EFB product ('product', or 'service'). We will take use of the product as ongoing acceptance. If you do not agree to these Terms of Use, please do not use the Product.
Description of Service:
FlightDeck EFB is an electronic flight bag (EFB) application designed to assist pilots and aviation enthusiasts in managing their flight operations. The product includes features such as checklists, flight logs, and other tools to enhance the flying experience.
Provision of Service:
The FlightDeck EFB application is a free app available to users worldwide provided to further the mission of making the best aviation tools accessible to all. We reserve the right to modify or discontinue the product at any time without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the product.
User Responsibilities:
The user is responsible for:
- Ensuring that they are legally allowed to use the product in their country of operation.
- Ensuring that the product, any content (including but not limited to checklists & documents) and features are fit for their usage and inline with local laws and regulations.
- Ensuring that they are using the product in a safe and responsible manner.
- Ensuring that they have the appropriate licenses and permissions to use any content or features within the app.
- Ensuring that they are using the product in accordance with all applicable laws and regulations.
Intellectual Property:
The FlightDeck EFB product and provided content, features, and functionality (including but not limited to text, graphics, logos, icons, images, and software) are the exclusive property of GNK Softworks Ltd or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content or features without our express written permission.
Any custom checklists, documents or other content created by the user within the product are the property of the user.
Disclaimer of Warranties:
The product is provided on an 'as is' and 'as available' basis without any warranties of any kind, either express or implied. We do not warrant that the product will be uninterrupted, secure, or error-free, or that any defects will be corrected. We do not warrant the accuracy, reliability, or completeness of any content or features provided through the product.
Limitation of Liability:
To the fullest extent permitted by law, we will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the product, including but not limited to loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.
Indemnification:
You agree to indemnify and hold harmless GNK Softworks Ltd, its affiliates, officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the product or your violation of these Terms of Use.
Governing Law:
These Terms of Use will be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms of Use will be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to this policy:
We reserve the right to change the terms of service at any time. If you do not agree with the terms of service you should stop using the FlightDeck EFB apps and website.
Community Guidelines
The FlightDeck EFB is a community of pilots and aviation enthusiasts. We expect all users to treat each other with respect and to follow the guidelines below.
- Be respectful to all users
- Do not post offensive or inappropriate content
- Do not spam the community with irrelevant content
- Do not post copyrighted material
- Do not post any content that may be harmful to others
We reserve the right to remove any content that we feel breaches the community guidelines.
Advertising Policy
It is our commitment that we will not display adverts from "Ad Networks" in the FlightDeck EFB Mobile or Web Apps. This is a simple, solid commitment that we make not only to protect customer data and privacy but also to remove distractions in the cockpit.
We may from time to time place "featured content" such as Managed Checklists, Links and Media in the community section of our apps from users or partners. This will be the only area of the system where promoted content will appear as to not interfere with pilot duties.
Cookie Policy
A cookie is a small text file that is stored on your device when you visit a website. Cookies are used to remember your preferences and settings, and to help us improve the user experience on our website.
We only use cookies that are necessary for the operation of our website. These cookies are used to:
- Remember your preferences and settings
You can control the use of cookies through your browser settings. However, if you choose to disable cookies, some features of our website may not function properly.
For more information about cookies and how to manage them, please visit the website of your browser provider.
By using our website, you consent to the use of cookies in accordance with this Cookie Policy.
We reserve the right to change this Cookie Policy at any time. If we make changes, we will notify you by updating the date at the top of this page.
If you have any questions about this Cookie Policy, please contact us at info@gnksoftworks.com.